[São Paulo] Back-end Developer @Robert Half

Vaga Remota durante a pandemia

Nossa empresa

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Descrição da vaga

Oportunidade para atuar em projeto (CLT pela Robert Half) na maior empresa de tecnologia da mundo na região da Faria Lima/SP.

Local

Remoto durante a pandemia e depois irá atuar no escritório da empresa.

Responsabilidades

• Troubleshoot technical and product challenges and escalate bug reports. • Consult and support the Sales Account Managers with their day-to-day technical & product challenges. • Analyze and categorize ticket volume to understand root issues. • Addressing technical questions, troubleshooting issues, and escalating bugs. • Create collateral - training material, self-service tools and processes - to reduce ticket volume and scale this globally. • Put in place sustainable workflows to maintain reduced ticket volume.

Requisitos

• Bachelor's degree in Computer Science or equivalent practical experience. • Ability to speak and write in English fluently and idiomatically • Mobile app development experience (iOS, Android) • Technical support experience (Software, tech, consulting) • Effective communication skills with the ability to quickly absorb technical concepts and effectively communicate them to a technical and non-technical audience. • Developed problem solving and troubleshooting skills.

Benefícios

Vale Refeição, Assistência Médica e Odontológica, Vale transporte ou reembolso estacionamento (até R$ 350,00).

Contratação

CLT pela Robert Half (não trabalhamos com PJ).

Como se candidatar

Por favor envie um email para livia.mello@roberthalf.com.br com seu CV anexado - enviar no assunto: Developer

Alocação

Regime

Nível

Fonte: https://github.com/backend-br/vagas/issues/3442